Refund policy

Here is your updated Return & Refund Policy with your exact conditions:


Return & Refund Policy

Business Name: Ivermmectol
Address: Mühlstraße 71c, 64823 Groß-Umstadt, Germany
Contact: martinemarthemarie@outlook.fr
Phone: +49 155 11267525


1. 14-Day Free Returns

We offer a 14-day free return policy.
You have 14 days after receiving your item to request a return for any reason.

To be eligible:

  • Item must be unused and in original condition

  • Item must be in original packaging

  • Proof of purchase is required


2. Free Return Shipping

Returns are completely free of charge. We will provide return instructions and cover the return process as applicable.


3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

  • Approved refunds are processed within 5 to 7 business days

  • Refunds are issued to your original payment method


4. Damaged or incorrect items

If your order arrives damaged or incorrect, please contact us immediately with photos. We will resolve the issue as quickly as possible.


5. How to start a return

To initiate a return, contact us at:
martinemarthemarie@outlook.fr
We will provide full return instructions.


6. Contact

If you have any questions about returns or refunds, contact us:
Email: martinemarthemarie@outlook.fr
Phone: +49 155 11267525